Frequently Asked Questions – Gsmart.pk

Frequently Asked Questions

Are your Products Genuine/Original?

At Gsmart, we believe in originality. “If it’s not original, it’s not at Gsmart!” is our policy and we stand by it. As such, every product you find at Gsmart, whether it’s for Rs. 200 or Rs. 200,000, is 100% genuine/original.

What is the Delivery Time?

While we try to get your product into your hands as fast as possible, all online orders usually take 24-72 hours to be there. In extremely rare cases, such as when we specially import a product for you, it may take up to 5 working days.

For more information about our shipping information, Click Here

Do you have an Exchange Policy?

Yes, we do! If by some extremely rare chance the product you receive is not up to your standards, all you have to do is call or email us and let us know within 7 days of receiving the product. Once we receive your claim, we’ll wait for your product to arrive by a courier of your choice and payment, and we’ll exchange it for a product agreed upon.

For terms and conditions, Click Here

If you would like further clarification about Gsmart’s payment options, feel free to contact us on +92 (321) 9290684 or email us at info@gsmart.pk

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